Ratings & Reviews

Overall Rating

4
(26 reviews)
88.5% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

submitted by Marquis S. - |Recommended: YesI actually love it and call it home — it's very quiet, clean and peaceful. the area is very diverse as well. I've been living here for 23 years and have seen many changes and most of them have been for the better. I'm proud to call it home
submitted by Reuben R. - |Recommended: NoGreat location was not happy with move in condition — Great location and community, however our move in was disappointing. There were bubbles in the bathroom ceiling. The appliances were old and filthy and have not been functioning properly and yet were denied a replacement. Very friendly property staff but not thrilled with results.
response from property -Dear Reuben, I'm sorry to hear we have not lived up to your expectations. It's our priority to offer a well-maintained comfortable apartment home. Please reach out to us at your earliest convenience at questcorp@liveqmg.com or (410) 764-0539. I would like to speak with you directly regarding the issues you're experiencing and discuss a prompt resolution so that you can start enjoying your home again. We appreciate your feedback and cannot improve without it. Thank you, Quest Management Group
submitted by Farrukh S. - |Recommended: YesGood — Highly recommend
response from property -Greetings Farrukh, Thank you for the 5-star review! We will be sharing your feedback amongst our team. Team 209 will be thrilled to hear your feedback! Thank you, Quest Management Group
submitted by Kiarra - |Recommended: YesGreat tour, respectful , great different options
response from property -Dear Kiara, On behalf us all of Pickwick@209 I would like to thank you for sharing this great review! We are thrilled that you are enjoying your experience at 209. We will be sharing your feedback amongst our team. We want everyone to have a 5-star experience. And it sounds like we hit the mark with you. Thank you, Quest Management Group
submitted by Kenneth J. - |Recommended: YesIt's ok — It's very peace peaceful, the neighbors can be a bit loud at times. But for the most part the area is quiet.
response from property -Dear Kenneth, Thank you for your feedback and being our valued resident. It's our priority to offer a well-maintained comfortable apartment home. Noise complaints are something we are currently working to address more effectively by developing better policies for handling complaints. We appreciate your feedback and cannot improve without it. Thank you, Quest Management Group
submitted by Desiree G. - |Recommended: YesIts a wonderful place to call home so peaceful — I love the community, the valet trash service is great no unsightly dumpsters, the grounds are beautiful so quiet so
response from property -Dear Desiree, On behalf us all of Pickwick@ 209 I would like to thank you for sharing this great review! We are thrilled that you are enjoying your experience at 209. We will be sharing your feedback amongst our team. We want everyone to have a 5-star experience. And it sounds like we hit the mark with you. Thank you, Quest Management Group
submitted by Linda B. - |Recommended: YesGreat place to live — That is awesome
response from property -Greetings Linda, Thank you so much for sharing your experience with us. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Team 209 will be thrilled to hear your feedback!
submitted by Pernell P. - |Recommended: YesI recently moved into Pickwick last November 2019 and I really like it so far, I would definitely renew based on what I think so far. The in-unit washer and dryer is a godsend and is so much better than going to a basement and fighting with other tenants over W D. The units are pretty efficient having a programmable thermostat so I can utilize energy efficiently to keep my bill as low as possible. The kitchen in my unit seems a little outdated and I wish it was more up to date, but for the price of rent I pay, I am okay with that. The move-in process was pretty well the only thing is that I felt a little rushed when one of the office workers did my walkthrough with me. I missed somethings during the walkthrough, but I put in tickets after I moved in and they were handled very promptly. Overall it's a great place to live, it's quiet and peaceful. I wish they did more community events or something so that I could get to know more of the people here.
response from property -Dear Pernell, Thank you so much for sharing your experience with us. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Team 209 will be thrilled to hear your feedback! Thank you, Quest Management Group
submitted by Paris B. - |Recommended: YesBeautiful apartment...awesome staff — I've only been moved in a week but the staff has been phenomenal since the beginning. Signing the lease was easy, the apartment was ready upon move-in date. I did have a few things maintenance needed to fix, but they came out fast to handle my requests. Plenty of parking and the neighbors are very kind. This has been by far the smoothest move I've ever done.
response from property -Dear Paris, Thank you so much for sharing your experience with us. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Team 209 will be thrilled to hear your feedback! Thank you, Quest Management Group
submitted by Shraga R. - |Recommended: YesNew management helped me out — I had lots of issues with my apt with the old management. Quest took over and fixed all my issues, thank you
response from property -Greetings Shraga, On behalf of all us at 209, I would like to thank you for sharing this great review! We are thrilled that you are enjoying your experience at 209@Pickwick. We will be sharing your feedback amongst our team.We value your trust in us and look forward to continuing serving you in the future. Thank you, Quest Management Group
submitted by Olvans F. - |Recommended: YesThe community is private and quiet. Very clean and available parking. — The staff is very friendly and prompt to meet your concerns, with follow ups to ensure concerns are addressed. Quiet, private, friendly neighborhood that is convenient to local shopping centers and highways. Apartment floor is amazing and very spacious.
response from property -Greetings Olvans, Hearing that you're having a great experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing 209. We value your trust in us and look forward to continuing serving you in the future. Thank you, Quest Management Group
submitted by Jeremy V. - |Recommended: YesNicely setup apartments and many good amenities to utilize — I would say if you are looking for a cozy and friendly place to live come to pickwick 209. Make yourself at home and enjoy.
response from property -Greetings Jeremy, Thank you so much for sharing your experience with us. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Team 209 will be thrilled to hear your feedback! Thank you, Quest Management Group
submitted by Ephraim S. - |Recommended: YesNice community for new living arrangements — Apartments for every size family and budget. Not the Ritz Carlton but definitely something you can call home. Friendly neighborhood and safe. Maintenance can be difficult to schedule but daily upkeep such as trash and snow removal is great.
response from property -Dear Ephraim , Thank you for your feedback and being our valued resident. It's our priority to offer a well-maintained comfortable apartment home. We want everyone to have a 5-star experience. If there is anything you would like to discuss, please contact us at questcorp@liveqmg.com or (410) 764-0539. We appreciate your feedback and cannot improve without it. Thank you, Quest Management Group
submitted by Erica L. - |Recommended: YesVery nice. — Great space for the price.
response from property -Dear Erica, We are thrilled to hear such nice feedback! We value your trust in us and look forward to continuing serving you in the future. Our priority is to offer a well-maintained and comfortable apartment home. We strive daily to provide outstanding service to our community members. Your feedback is extremely valuable to us. Thank you again for being our valued resident at 209, Quest Management Group
submitted by Abraham R. - |Recommended: YesVery nice property. Service needs work. — Pickwick is a nice community to live in. Pleasant and friendly tenants. It has been recently bought out by quest management . They are trying hard to better the service and maintenance. The customer service is not very good right now. They do not get back to you or respond. They send out a lot of emails but they are focusing on pushing their new apartments and not helping the people who already live here as much.
response from property -Dear Abraham, We are thrilled to hear such nice feedback! We value your trust in us and look forward to continuing serving you in the future. Our priority is to offer a well-maintained and comfortable apartment home. We strive daily to provide outstanding service to our community members. Your feedback is extremely valuable to us. Thank you again for being our valued resident at 209@Pickwick, Quest Management Group

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "209 at Pickwick", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "209 at Pickwick", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose