Ratings & Reviews
Resident Reviews
|Recommended: YesAs I come to the end of my 1st year here at 209 Pickwick, I will say that I like it here. I've always been use to having 2 bedrooms, but I Love the space of my 1 bedroom, however, I would LOVE to have my kitchen cabinets upgraded, but apartment is nice overall. Minus a little annoyance of 1 neighbor in the building, I Love the building that I'm in. The feel of the community is nice. Staff communicates well. In the beginning, I had just a couple of issues, but they were quickly resolved Love the ease of having valet trash service.
response from property -Dear Resident, We are so happy to hear that you are enjoying your home with us and that you are satisfied with our service! We want everyone to have a 5-star experience. Thank you, 209@Pickwick Team
|Recommended: YesWe’ve Been Here Since November 2020 And We Love It Here The Staff Were Very Accomodating And Made Our Move In Process Very Smooth. The Apartments Are Very Spacious And Priced Reasonably I Debated About Renewing Our Lease In The Beginning For Personal Reasons But It Only Took A Month Of Me And My Family Living Here To Change My Mind The Neighbors Are Friendly And I Hardly Ever Hear Them. Parking Is Hassle Free And Maintenance Responds In A Timely Manner. I 10000000 Recommend
Dear Kortni, On behalf of all of us at 209@Pickwick, I would like to thank you for sharing this great review! We are thrilled that you are enjoying your experience at 209 and have decided to renew for another year! Thank you, 209@Pickwick
|Recommended: YesGreat — great
Dear David, On behalf us all of Pickwick@209 I would like to thank you for sharing this great review! We are thrilled that you are enjoying your experience at 209. We will be sharing your feedback amongst our team. We want everyone to have a 5-star experience. And it sounds like we hit the mark with you. Thank you, Quest Management Group
|Recommended: YesNice Property, Good Living Space — We love living here given the apartments have great living space and great use of closets, however, parking is impossible we usually have to park down the street and we have been having issues with mice for the past six months although maintenance has been trying to get rid of them, but to no avail .
Dear Rachel,
On behalf us all of Pickwick@209 I would like to thank you for sharing this great review! We are thrilled that you are enjoying your experience at 209. We will be sharing your feedback amongst our team. Thank you, Quest Management Group
|Recommended: YesBest Experience — I've had many apartments and I must say this is the besting renting experience. Especially for the price It was a little rocky first moving in due to at the time they were going thru a management transition. Love valet trash service. Spacious apartment. I've always rented a 2 bedroom as a single person just because I have alot of stuff and I hate clutter. I am in a one bedroom and not even missing the 2nd bedroom im used too. My only complaint is the mice The constant droppings I find in the kitchen is gross I can say management take care any complaints and pest control comes regularly but tenants also have to do their diligence by keeping their place clean I really wish they hold ppl accountable for cleanliness but hey wishful thinking.
Dear Shamika,
On behalf us all of Pickwick@209 I would like to thank you for sharing this great review! We are thrilled that you are enjoying your experience at 209. We will be sharing your feedback amongst our team. Thank you, Quest Management Group
|Recommended: YesProperty Exterior Looks Great — Maintenance follow up is not timely
Dear Robert, Thank you for your feedback and being our valued resident. It's our priority to offer a well-maintained comfortable apartment home. Please contact us at your earliest convenience at questcorp@liveqmg.com or (410) 764-0539. I would like to speak with you directly to discuss a prompt resolution to your concerns and options for your recommendations. We appreciate your feedback and cannot improve without it. Thank you, Quest Management Group
|Recommended: YesOffice Staff Needs Improvements, But Apartments Are Decent. — The apartments are decent spacious and price is reasonable. Maintenance staff is pretty good. They come as soon as they receive a work order. The leasing office staff are the worse. They contradict themselves, especially if you're working with two different staff members. Not only that, but they also need to improve on communication skills. I had to keep calling the office multiple times in order to reach a staff member instead of an assistant who's supposed to pass the message along. Once you get the staff member, they seem to want to brush you off by just agreeing with what you say but when you pop up with the same question they act like they're just hearing about it for the first time. Didn't like the experience and would only reach out to them if it was the last resort since they seem like they don't want to really help you with your issues anyway. I would recommend the apartments, but I would caution them of the leasing staff.
Dear Michelle, On behalf us all of Pickwick@209 I would like to thank you for sharing this great review! We are thrilled that you are enjoying your experience at 209. We will be sharing your feedback amongst our team. We want everyone to have a 5-star experience. And it sounds like we hit the mark with you. Thank you, Quest Management Group
|Recommended: YesI moved here in December 2019 and the process was smooth. This is the first complex I've lived where the maintenance team is on point They actually come within 24 if not 48 hours My only complaints are that since I have a bottom unit, there are bugs mainly centipedes . They are EXTREMELY annoying to see. I have a separate pest control service aside from the complex to try to keep my apartment pest free. Also, when children are playing outside, they tend to always knock and look through the windows and dig in the dirt with sticks directly at my living room and bedroom windows. I also wish there was more closet space in the 2nd bedroom, but that's a layout issue. Other than the issues I've mentioned, the neighbors are very nice and friendly and the neighborhood is quiet. I would recommend this property to others. I give it an overall 4 stars.
Dear Nia, I'm sorry to hear we have not lived up to your expectations. It's our priority to offer a well-maintained comfortable apartment home. Please reach out to us at your earliest convenience at questcorp@liveqmg.com or (410) 764-0539. I would like to speak with you directly regarding the issues you're experiencing and discuss a prompt resolution so that you can start enjoying your home again. We appreciate your feedback and cannot improve without it. Thank you, Quest Management Group
|Recommended: YesI Actually Love It And Call It Home — it's very quiet, clean and peaceful. the area is very diverse as well. I've been living here for 23 years and have seen many changes and most of them have been for the better. I'm proud to call it home
Dear Marquis, Hearing that you're having a great experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing 209@Pickwick. We look forward to serving you for many years to come! We value your trust in us and look forward to continuing serving you in the future. Thank you, Quest Management Group
|Recommended: NoGreat Location Was Not Happy With Move In Condition — Great location and community, however our move in was disappointing. There were bubbles in the bathroom ceiling. The appliances were old and filthy and have not been functioning properly and yet were denied a replacement. Very friendly property staff but not thrilled with results.
Dear Reuben, I'm sorry to hear we have not lived up to your expectations. It's our priority to offer a well-maintained comfortable apartment home. Please reach out to us at your earliest convenience at questcorp@liveqmg.com or (410) 764-0539. I would like to speak with you directly regarding the issues you're experiencing and discuss a prompt resolution so that you can start enjoying your home again. We appreciate your feedback and cannot improve without it. Thank you, Quest Management Group
|Recommended: YesGood — Highly recommend
Greetings Farrukh,
Thank you for the 5-star review! We will be sharing your feedback amongst our team. Team 209 will be thrilled to hear your feedback!
Thank you, Quest Management Group
|Recommended: YesGreat tour, respectful , great different options
Dear Kiara, On behalf us all of Pickwick@209 I would like to thank you for sharing this great review! We are thrilled that you are enjoying your experience at 209. We will be sharing your feedback amongst our team. We want everyone to have a 5-star experience. And it sounds like we hit the mark with you. Thank you, Quest Management Group
|Recommended: YesIt's Ok — It's very peace peaceful, the neighbors can be a bit loud at times. But for the most part the area is quiet.
Dear Kenneth, Thank you for your feedback and being our valued resident. It's our priority to offer a well-maintained comfortable apartment home. Noise complaints are something we are currently working to address more effectively by developing better policies for handling complaints. We appreciate your feedback and cannot improve without it. Thank you, Quest Management Group
|Recommended: YesIts A Wonderful Place To Call Home So Peaceful — I love the community, the valet trash service is great no unsightly dumpsters, the grounds are beautiful so quiet so
Dear Desiree, On behalf us all of Pickwick@ 209 I would like to thank you for sharing this great review! We are thrilled that you are enjoying your experience at 209. We will be sharing your feedback amongst our team. We want everyone to have a 5-star experience. And it sounds like we hit the mark with you. Thank you, Quest Management Group
|Recommended: YesGreat Place To Live — That is awesome
Greetings Linda, Thank you so much for sharing your experience with us. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Team 209 will be thrilled to hear your feedback!